FAQ

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Our answers to frequently asked questions.
If you have others, please contact us.

  • How many players can play in the same time ?

    It's up to you to recruit the best to form your team! (2 to 5 people per team for the 'Blackbeard's Mystery' puzzle and 2 to 6 players for the puzzles 'The Tomb of Excalibur,' 'Psychiatric Escape,' 'Cell 23,' 'The Orphanage,' 'The Circus Curse,' and 'The Shadow Hotel').
    We can therefore accommodate up to 41 players at the same time slot.

  • Which puzzle to choose?

    We keep the plot of each puzzle a secret to ensure the experience is complete and unforgettable! If you're looking for a horror-themed escape game, we recommend choosing the puzzle 'The Orphanage,' 'The Circus Curse,' or 'The Shadow Hotel.

  • Who can play ?

    Everybody can play at Enigmatic live escape game in Lyon !
    Whether you are with friends, family or colleagues, fans of videogames and puzzles or not, everyone has fun and get into it as soon as the game begins !!!!
    With family*, with friends* or with colleagues, contact us clicking HERE to organize an event !
    (Bachelor party or Bachelorette Party, birthday, students party, business seminar (Team Building, and incentive seminar), and a baby shower ...).
    Everyone can participate because nothing uses physical strenght.
    Contact us and we'll take care of the entire organization of your reception**

    * Children under 12 years old can participate tooif they are accompanied by an adult. during the game. (Enigmatic escape game note : Under 12 years old the children's interest could be shorter).

    ** From 15 to 18 years , teams composed of only teenagers can play with the
    written consent of a legal guardian and if a mentor is present in the premises
    for the duration of the game.



    ** For cocktails or catering services, privatizations, thematic
    decorations in our office, please contact us by filling the form available HERE.




  • Can I give a gift for a game ?

    If you want to offer a game to a person, you can order it online by clicking HERE. (Each voucher is valid for 1 year, and the person can pay online through his voucher).

  • Can we be more than 5 per team? Or more than 20 in total?

    Are you organizing an event (work seminar, team building, incentive seminar, bachelor or bachelorette party, birthday, student party with your student association, baby shower, etc.) and you have more than 20 people in total? No worries! Enigmatic Escape Game will ensure you have an unforgettable experience and fully enjoy the event! Contact us so we can offer you a package tailored to your needs! (Number of players per team, duration, budget, additional services to extend the adventure, etc.).
    We currently have 6 game rooms that can accommodate 5 to 6 players each, offering a total capacity of 36 people per time slot

  • What is accessibility's games ?

    Part of the game is accessible to players with hearing and/or visual impairments. However, due to the specificity of some puzzles, we strongly recommend including at least one team member without a physical disability. Wheelchair users are welcome to play, as we have 3 out of 7 equipped accessible puzzle rooms.
    (The 'Psychiatric Escape,' 'The Tomb of Excalibur,' 'The Circus Curse,' and 'The Shadow Hotel' rooms are not adapted for accessibility).

  • What is the purpose ?

    With your team, you had to escape yourself outside our immersive universes solving hidden puzzles.

  • What skills does it have to play ?

    There is no force to be because no challenge is sporty . The resources are
    SOLUTIONS to find you! The key lies in your team spirit , your sense of
    observation, your logic, your thinking and your communications !

  • How long does it take for a game?

    The experiment lasted 1:30 with 1 hour for a game, 15 minutes for reception and presentation and 15 minutes of debriefing personalized when you go out.

  • How much is it ?

    The entrance fee varies depending on the number of people per team. Visit
    our space reservations for more . For special requests (large groups, seminars
    ...), do not hesitate to contact us to request our rates HERE.

  • How our safety is assured during the game ? Can you claustrophobic ?

    Our designs are so immersive that once the door, you completely forget that
    you are locked and you take the game for the challenge! If you ever do not feel
    at ease, an emergency key located near the front door, can open at any
    time . Finally, note that a CCTV system allows us to ensure your safety
    throughout the game.

Our answers to frequently asked questions.

Our answers to frequently asked questions. If you have others, please contact us.

Enigmatic Live Escape Game 11 rue de la Part-Dieu 69003 LYON France +33(0)9 86 15 94 55 contact@enigmaticlyon.fr
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